THE STANDARDS.

• Describe condition accurately: new, used, vintage, repaired, altered, or one-of-a-kind.
• Do not misrepresent brand, designer, materials, age, origin, edition size, or authenticity.
• Disclose flaws, wear, damage, and repairs before someone buys.
• Show the actual item you are selling, not a stock photo of a nicer one.
• Do not make health, medical, safety, or performance claims you cannot support.

• Only offer what you actually have on hand or can reliably produce in the time you state.
• Give accurate quantities. Do not create false scarcity or fake sell-outs.
• Tell us in advance if something is made to order, and how long it takes.

• No fake “original” prices or invented discounts.
• State shipping expectations clearly, including anything you cannot ship.
• Do not ask buyers to pay you off-platform, and do not steer buyers away to avoid fees.

• Pack carefully and ship within the window you committed to.
• Provide tracking where it is available.
• Handle problems, damage, and returns like a professional, on the terms disclosed at the time of sale.
• Answer buyer questions in a reasonable time.

You are responsible for the legality of what you sell and for your own business obligations. That includes any licenses, product-safety requirements, labeling requirements, import and export rules, and taxes that apply to you.

If a product is regulated where you are, it is your responsibility to know.

These may not be sold or promoted on OH THAT!:

• Counterfeit, replica, or trademark-infringing goods, and unauthorized copies of someone else’s art or design.
• Stolen property, or items you cannot show you have the right to sell.
• Weapons, ammunition, explosives, and their components.
• Illegal drugs, controlled substances, and drug paraphernalia.
• Prescription medication, medical devices requiring a prescription, and unapproved medical treatments.
• Products marketed as curing, treating, or preventing disease, and any conversion-therapy product or service.
• Tobacco, nicotine, and vaping products.
• Alcohol, unless and until we specifically enable licensed alcohol sales.
• Live animals and prohibited animal products, including ivory and protected species.
• Human remains and body parts.
• Hazardous materials, recalled products, and items subject to a safety recall.
• Financial instruments, currency, cryptocurrency, gift-card balances, and investment offerings.
• Personal data, account credentials, followers, likes, or engagement.
• Hate materials, extremist propaganda, and items that promote violence or discrimination.
• Child sexual abuse material and any sexualized content involving minors. Reported, always.
• Non-consensual sexual content, or sexual content of anyone who has not agreed to it.
• Sexually explicit material, and any product or content whose sale is not permitted by applicable law or by our payment and platform providers.
• Anything whose sale is illegal where the seller or the buyer is located.

This list will grow as the marketplace does. If you are unsure whether something is allowed, ask us before you plan a show around it.

Sell your own work, or work you have the right to sell. Do not use someone else’s photos, artwork, music, logos, designs, or copy without permission, and do not sell copyrighted or trademarked material you are not authorized to sell.

Claims of infringement are handled under our Copyright & Trademark Notice.

Depending on what happened, we may ask you to correct a listing, remove a listing or item, pause a scheduled show, decline an application, end a seller relationship, or take other action appropriate to the situation.

There is no fixed number of warnings. Repeated dishonesty about products, or anything that puts buyers at risk, can lead to removal. We will tell you what the issue is, and you can respond.

More on how the marketplace is being built: the OH THAT! Trust Standard.

If these standards sound reasonable, you may be exactly who we’re looking for.